HCMG 2016 (past event)

November 29 - December 01, 2016

Contact Us: 1 (888) 482.6012

Collaborating to Develop an Engaged & Connected Workforce

07:00 - 08:00 Registration & Breakfast

08:00 - 08:05 Welcome Remarks

Zainab Hayat, Program Director at HCMG 2016

Zainab Hayat

Program Director
HCMG 2016

08:05 - 08:15 Chairperson’s Opening Address

Interested in chairing this morning? Contact Sponsorship Director Mark Barrett at 646 200 7494 or mark.barrett@wbresearch.com.
Jason Miller, Executive Editor at Federal News Radio

Jason Miller

Executive Editor
Federal News Radio

08:15 - 08:45 Opening Keynote: Moving from a Rules Based Organization to a Principles Based Organization at a Time of Cyber Security Awareness

While the IT department owns cybersecurity strategy, it takes everyone in the organization to focus on sound practices to secure electronic data and keep personal information private. The Department of Veterans Affairs’ Office of Information and Technology has implemented a transformation from a rules-based to principle-based organization that will provide a seamless, unified Veteran experience with a high emphasis on cybersecurity. Establishing learning as a key business strategy can accelerate this difficult culture change. Jim Trinka will share his experience to address:
• Collaborating with the business to address priorities and not just take orders
• Establishing outcome measures, not focused entirely on activity
• Focusing all efforts on furthering organizational goals and objectives
James Trinka, Chief Learning Officer, IT at Department of Veterans Affairs

James Trinka

Chief Learning Officer, IT
Department of Veterans Affairs

You and your team have put in endless hours of workforce planning and training to meet mission critical needs - but support from your executive leadership remains lukewarm at best. At a time of political change and elusive budget approvals, does your leadership know that human capital is the one thing your policy makers and leaders can count on to get things done? This session will discuss:
• Strategies to win executive buy-in human capital strategy
• Using HR data to build a compelling and concise narrative to inform leadership
• How you can help to educate leadership executives
Reginald Wells, Chief Human Capital Officer at Social Security Administration

Reginald Wells

Chief Human Capital Officer
Social Security Administration

Robert Gibbs, Chief Human Capital Officer at Department of Energy

Robert Gibbs

Chief Human Capital Officer
Department of Energy

John Gill, Chief Human Capital Officer at Department of Health and Human Services

John Gill

Chief Human Capital Officer
Department of Health and Human Services

Patrina M. Clark, President at Pivotal Practices Consulting

Patrina M. Clark

President
Pivotal Practices Consulting

Stephanie Miller, Director, Accession Policy, Military Personnel Policy at Office of the Under Secretary of Defense for Personnel and Readiness

Stephanie Miller

Director, Accession Policy, Military Personnel Policy
Office of the Under Secretary of Defense for Personnel and Readiness

Jason Miller, Executive Editor at Federal News Radio

Jason Miller

Executive Editor
Federal News Radio

09:35 - 10:15 Morning Refreshment Break

We talk a lot about collaboration and sharing information, but at a time of heightened cybersecurity awareness and a limited qualified talent, it is time to make sure you truly are communicating with your IT leadership. The CHCO and CIO from Homeland Security join us to address:
• Ensuring HR leadership is partnering with your CIO where needed
• Enabling managers to address challenges by interacting with IT
• Joining forces with IT to recruit and select capable talent
Angela Bailey, Chief Human Capital Officer at Department of Homeland Security

Angela Bailey

Chief Human Capital Officer
Department of Homeland Security

Luke McCormack, Chief Information Officer at Department of Homeland Security

Luke McCormack

Chief Information Officer
Department of Homeland Security

Tom Temin, Anchor/Managing Editor of The Federal Drive with Tom Temin at Federal News Radio

Tom Temin

Anchor/Managing Editor of The Federal Drive with Tom Temin
Federal News Radio

The Departments of Housing & Urban Development and Veterans Affairs joined forces six years ago in a mission to end veterans’ homelessness: at the end of this presidential run, we are checking in with the initiative that brought down veterans homeless numbers by half. Ann Oliva and Lisa Pape will discuss their efforts to:
• Think out of the box with available personnel & resources to get to where they need to be
• Negotiate and communicate through the levels of high-level decision makers, middle management, and field level staff
• Lessons learned from collaborating & aligning personnel
Ann Marie Oliva, Deputy Assistant Secretary for Special Needs at Department of Housing and Urban Development

Ann Marie Oliva

Deputy Assistant Secretary for Special Needs
Department of Housing and Urban Development

Lisa Pape, Executive Director, VHA Homeless Programs at Department of Veterans Affairs

Lisa Pape

Executive Director, VHA Homeless Programs
Department of Veterans Affairs

Tom Temin, Anchor/Managing Editor of The Federal Drive with Tom Temin at Federal News Radio

Tom Temin

Anchor/Managing Editor of The Federal Drive with Tom Temin
Federal News Radio

With budget cuts and slower upward mobility, your employees may be restless in their positions. Hear what leaders from across the agencies have been doing to keep ensure workforce engagement within their agencies with initiatives to:
• Make sure their employees feel heard
• Encourage horizontal mobility, such as rotations, to maintain employee interest and agility
• Connect employees with leadership
Veronica Hinton, Associate Chief Human Capital Officer at Department of the Treasury

Veronica Hinton

Associate Chief Human Capital Officer
Department of the Treasury

Bianca Green, Deputy Chief Human Capital Officer at Department of Education

Bianca Green

Deputy Chief Human Capital Officer
Department of Education

Angela Bailey, Chief Human Capital Officer at Department of Homeland Security

Angela Bailey

Chief Human Capital Officer
Department of Homeland Security

Peter Constantine, Deputy Chief Human Capital Officer at Department of Housing and Urban Development

Peter Constantine

Deputy Chief Human Capital Officer
Department of Housing and Urban Development

Tom Temin, Anchor/Managing Editor of The Federal Drive with Tom Temin at Federal News Radio

Tom Temin

Anchor/Managing Editor of The Federal Drive with Tom Temin
Federal News Radio

12:05 - 13:15 The 10th Annual HCMG Awards Ceremony Luncheon

Join us to celebrate the outstanding efforts in public sector human capital management! Open to all attendees.

Track A: Workforce & Succession Planning

13:15 - 13:35 Case Study: In for the Long-Haul: Fostering Employee Engagement and Sustaining the Investment
Human capital management at Immigration and Customs Enforcement required some rejuvenation a couple of years ago, but they have come a long way. David Tumblin will address how his team set out to connect with employees and improve retention to ensure continual support and leadership to meet the agency’s urgent needs:
• Lessons learned from FEVS scores
• Collaborating with agency wide stakeholders to rethink employee engagement
• Practices to ensure reliable succession planning
David Tumblin, Deputy Chief Human Capital Officer at US Immigration and Customs Enforcement

David Tumblin

Deputy Chief Human Capital Officer
US Immigration and Customs Enforcement

Track B: Training & Development

13:15 - 13:35 Update from the CLO Council: Collaborating and Sharing to Ensure Collective Success
The federal government's workforce is big - almost three million big. In order to develop a strong and dynamic workforce, collaboration whenever possible is key to ensure resources and successes are being shared. Hear what Karlease Kelly, Chair of the CLO Council, has been working on with learning officers from across the agencies as well as what the Council is focused on next.
Karlease Kelly, Deputy Chief Human Capital Officer at Department of Agriculture

Karlease Kelly

Deputy Chief Human Capital Officer
Department of Agriculture

Track A: Workforce & Succession Planning

13:35 - 14:15 Workshop: Purpose-Led Transformation
The federal workforce faces constant change – new technologies, shifting workforce demographics, and evolving mission dynamics. Join your colleagues in a lively discussion that explores purpose-led transformation, an innovative methodology to drive workforce transformation by tapping into employee action at the grassroots level. In this workshop we focus on engaging and activating employees to support change that aligns with the broader organizational purpose – moving away from a “burning platform” (that is, change or something bad will happen to you) and towards a “burning ambition” (change and something good will happen to you, your colleagues, and your customers). This workshop will provide an overview of this ground-breaking transformation method, how it integrates with other change efforts, and lessons learned from implementation case studies.
Sam Hughes, Performance Improvement Consulting Leader, U.S. Federal Government Practice at Ernst & Young

Sam Hughes

Performance Improvement Consulting Leader, U.S. Federal Government Practice
Ernst & Young

Track B: Training & Development

13:35 - 14:15 Workshop: Designing a Performance Management System that Changes Behavior and Improves Engagement
The President’s Management Agenda in 2014 called for improved employee engagement across the Federal workforce. However, road blocks may be preventing transformative change to occur at the individual, group, and agency levels. Chief among these road blocks are broken performance management (PM) systems. Many attempts have been made over the years to improve PM. However, as the 2015 Federal Employee Viewpoint Survey results suggest, PM is still profoundly broken. How do you design a system that will enable meaningful feedback, improve engagement, provide developmental opportunities, spur real behavior change, and differentiate good performers from poor performers?

Dr. Meredith Ferro and Dr. Josh Isaacson from PDRI, a CEB Company, will discuss an approach that:
• Connects day-to-day work to behaviors that drive performance
• Communicates and adjusts expectations as needs change
• Provides informal “real time” feedback
• Develops employees through experience
• Leverages data to address root causes of low engagement

Meredith L. Ferro Ph.D., Manager, Talent Solutions at PDRI, a CEB Company

Meredith L. Ferro Ph.D.

Manager, Talent Solutions
PDRI, a CEB Company

Joshua A. Isaacson Ph.D., Senior Consultant – Talent Solutions at PDRI, a CEB Company

Joshua A. Isaacson Ph.D.

Senior Consultant – Talent Solutions
PDRI, a CEB Company

Track A: Workforce & Succession Planning

14:15 - 14:55 Case Study Revolution: Creating an Informed Talent Assessment Strategy that Your Executives Can Execute
At USGS a significant outcome of the enterprise-level workforce planning process was approval to implement a formal succession planning process for the leadership ranks. The workforce planning team thought they had a great talent assessment plan ready to implement - until they hit a road block: resistance from high-level executives. When your executives are uncomfortable carrying out your assessment plan, how do you modify it to attain your organization's goals while also ensuring executive buy-in? Jill Nissan and Pam Agnew will discuss: Changing course to ensure all stakeholders are on-board
• Attempting a group level vs. an individual level assessment approach
• Ensuring your plan is executable to meet mission critical goals

Pamela Agnew

Workforce Data and Analytics Program Manager
U.S. Geological Survey

Jill Nissan

Workforce Planning Program Manager
US Geological Survey

Track B: Training & Development

14:15 - 14:55 Workshop: Developing a Balanced Leader in a Hybrid Working Environment
Today it is inevitable that your leadership will have to manage employees virtually. Training your leadership to equip them with the tools they need to allow employees greater flexibility ensures an engaged and productive worker. Aaron Lee from the Veterans Benefits Academy has an operational plan:
• Ensure that you understand your current environment: conduct surveys, analyze the data, and meet with executives individually
• Have a structured leadership training program in place that incorporates both virtual and physical touch points
• Equip your executives and employees with tools to remain engaged and productive regardless of work environment (in the office or teleworking)
Aaron Lee, Director, Leadership & Professional Development at Veterans Benefits Administration

Aaron Lee

Director, Leadership & Professional Development
Veterans Benefits Administration

14:55 - 15:35 Afternoon Refreshment Break


15:35 - 15:55 Afternoon Keynote: Instilling the Awesomeness of Your Mission for A Culture of Engagement

Agencies with strong employee engagement ensure that the mission and its values are embedded in everything they do. For this session, we turn to the agency with the most improved employee viewpoint survey scores: Sydney Rose from Labor will present some of the things that boosted employee engagement:
• Communication: making the message of the mission prevalent at every training session and part of all internal communications
• Considering promotions based on employee commitment to the agency’s mission
• An active leadership development program cultivating both mission critical skills and core values

Sydney Rose

Chief Human Capital Officer
Department of Labor

15:55 - 16:35 Case Study Revolution: Designing an EEO Climate Survey to Improve Organizational Management and Customer Service

The Office of Equal Employment Opportunity at the Centers for Disease Control has piloted an EEO climate survey. Reginald Mebane and Anthony Stockton will share how their process of :
• Identifying and collaborating with relevant stakeholders to design a comprehensive survey
• Using EEO law to inform your survey and measure how it affects employee work life
• Measuring customer service & satisfaction to ensure the EEO office's accountability
Reginald Mebane, Director, Office of Equal Employment Opportunity at Centers for Disease Control and Prevention

Reginald Mebane

Director, Office of Equal Employment Opportunity
Centers for Disease Control and Prevention

Anthony Stockton, Reasonable Accommodations Manager at Centers for Disease Control and Prevention

Anthony Stockton

Reasonable Accommodations Manager
Centers for Disease Control and Prevention

As HR and training managers know, the best way to learn is working through challenges yourself. The Task Forces at HCMG are hour long, goal oriented, facilitated working groups with an output of five actionable items to take back to the office. Limited Seating of 15: be sure to sign-up onsite.

1. How to Get Your Diversity and Veteran Applicants In Front of Hiring Managers
While your office works hard to build a pipeline of diverse and veteran applicants, hiring managers may not always see what you see. Tackle how to:
• Communicate the skill sets of your candidates
• Encourage filling vacancies with diversity or veteran applicants
• Pitch the importance of special hiring authorities
Kim Bauhs, Director, Office of Human Capital Services, National Oceanic and Atmospheric Association

2. Encouraging Ongoing Conversations to Drive Performance Culture
Performance management is something that will remain part of federal human capital management for the near future. As such, make sure you know:
• Why the federal government is still focusing on performance management
• How to utilize effective evaluations to invest in your long-term strategy
• How to ensure ongoing discussions to drive effective performance management
Rebecca Ayers, Manager, Performance Management Solutions, Office of Personnel Management

3. Building a Bulletproof Succession Plan and Selling It for Executive Buy-In
Last year the oldest baby boomers turned 70 and workforce planners around the country shivered a little: how do we ensure we are competently filling the fast approaching gaps in mission critical needs? Work through mapping a data driven, assessment based succession plan for your team with Kara Cotsalas from NIAID. Then make sure you can use it!: discuss ways to convince your organization's leaders to adopt and work with your succession plan mapping by:
• Using data to identify & plan for mission critical gaps
• Identifying criteria to assess potential candidates and measure readiness
• Possible ways to keep solutions low-burden and encourage organizational managers to adopt your succession plan
Kara Cotsalas, Chief, Workforce Management Branch, Office of Workforce Effectiveness and Resources, National Institute of Allergy and Infectious Diseases

4. Talent Development Toolkit Update: Modernizing Talent Development Learning System
The Department of Defense's Intelligence Training & Education Board (DITEB) team is currently in the process of reviewing, validating, and building a talent development tool approach that embraces current learning trends and needs. Join the development team as they walk through their process and what you can do at your agency to:
• Maximize your investment in support systems and tools
• Standardize and share resources and tools
• Integrate and centralize processes
• Integrate training, education, certification, and professional development programs
Reese Madsen, Chief Learning Officer, OUSD Intelligence, Department of Defense
Harold Stine, Executive Director, DoD Intelligence Training & Education Board, Department of Defense

5. Developing a Reporting Culture: Addressing Workplace and Domestic Violence
When it comes to behaviors of concern in the workplace or domestic violence affecting the workplace, what you do not know can hurt you. When faced with challenges, particularly those including a potential for violence, most develop coping mechanisms that become a barrier to timely reporting. Learn how to create a safe reporting culture:
• Create opportunities for education and awareness
• Creating a variety of reporting platforms
• Promoting positive and timely response to reports
• Promoting support and trust
Michelle Vincent Calhoun, National Workplace Violence Program Manager, Social Security Administration

6. Redesigning Learning for Competency-Based Education and Training
In order to ensure reliable succession planning, education and training need to be redesigned to bridge generational gaps. William Ferree has been working on designing assessments for competencies at the US Naval War College. He will work through:
• Shifting from "course objectives" to measurable competencies
• Designing assessments for competencies
• Incorporating changing learning styles in training and assessment
William Ferree, Ph.D., Manager, Web-enabled Programs, College of Distance Education, US Naval War College

Rebecca Ayers, Manager, Performance Management Solutions at Office of Personnel Management

Rebecca Ayers

Manager, Performance Management Solutions
Office of Personnel Management

Reese Madsen, Chief Learning Officer, OUSD Intelligence at Department of Defense

Reese Madsen

Chief Learning Officer, OUSD Intelligence
Department of Defense

Kara Cotsalas, Chief, Workforce Management Branch, Office of Workforce Effectiveness and R at National Institute of Allergy and Infectious Diseases

Kara Cotsalas

Chief, Workforce Management Branch, Office of Workforce Effectiveness and R
National Institute of Allergy and Infectious Diseases

Michelle Vincent Calhoun, National Workplace Violence Program Manager at Social Security Administration

Michelle Vincent Calhoun

National Workplace Violence Program Manager
Social Security Administration

Harold Stine

Executive Director, DoD Intelligence Training & Education Board
Department of Defense

Kim Bauhs, Director, Office of Human Capital Services at National Oceanic and Atmospheric Administration

Kim Bauhs

Director, Office of Human Capital Services
National Oceanic and Atmospheric Administration

William Ferree, Ph.D., Manager, Web-enabled Programs, College of Distance Education at U.S. Naval War College

William Ferree, Ph.D.

Manager, Web-enabled Programs, College of Distance Education
U.S. Naval War College

17:35 - 23:59 End of Day Two