Joshua A. Isaacson Ph.D.

The President’s Management Agenda in 2014 called for improved employee engagement across the Federal workforce. However, road blocks may be preventing transformative change to occur at the individual, group, and agency levels. Chief among these road blocks are broken performance management (PM) systems. Many attempts have been made over the years to improve PM. However, as the 2015 Federal Employee Viewpoint Survey results suggest, PM is still profoundly broken. How do you design a system that will enable meaningful feedback, improve engagement, provide developmental opportunities, spur real behavior change, and differentiate good performers from poor performers?

Dr. Meredith Ferro and Dr. Josh Isaacson from PDRI, a CEB Company, will discuss an approach that:
• Connects day-to-day work to behaviors that drive performance
• Communicates and adjusts expectations as needs change
• Provides informal “real time” feedback
• Develops employees through experience
• Leverages data to address root causes of low engagement